Information

ORDERING

Please allow 48 hours notice when placing your order. We ask that all orders be placed before noon the day before your
delivery.

SET-UP

Your drop off orders will be presented on disposable black serving platters and bowls. If requested, porcelain
platters are available. Rental is available for chafing dishes, glasses, china, silverware and linens.

DELIVERY + PICK UP

Palmer’s Catering delivers to the Des Moines metro area. $10.00 delivery fee in metro area.
With orders of $200.00 or more, complementary delivery in metro area.
Additional $10.00 pick up required.

CANCELLATION

Cancellation must be received no later than 10 am the day before your order. Orders cancelled after this time will be subject
to a 50% charge to the client, including events cancelled due to inclement weather.

DEPOSIT/CONTRACT

Events over $500.00 will require a 10% deposit fee due at booking.
A standard catering contract will be required.

SERVICE PERSONNEL

Our professional staff which includes, event supervisors, chefs, waiters and bartenders, are available on request. We suggest
the addition of service staff for all events with over 50 guests.

BILLING/PAYMENT

We accept Visa, Mastercard and American Express, or terms can be extended with the catering contract.

BAR SERVICE

Palmer’s Catering can provide a hosted bar service for your event, or make available a cash bar at in store events.
Wines, domestic and imported beers, to a full service cocktail bar can be provided.